Geopointe

Troubleshooting

My KML Layer has data but is not appearing on the Map. What's Wrong?

There are a couple of possibilities why your KML layer data is not appearing on the Map: Network Links - A network link calls out to an external site to retrieve the data, rather than storing it in the KML its...

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Apex CPU time limit exceeded Errors

If your org has a lot of synchronous triggers or Process Builder flows, you may occasionally see a message like "Apex CPU time limit exceeded" when inserting or updating records. It may look like the following:...

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Map Page Doesn't Load When Sidebar is Visible

Salesforce Classic supports sidebar display on the Map page, but there are some types of sidebar features that cause display issues with the Map. Below are sidebar features known to present this problem. If yo...

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Why doesn't my Route PDF have a route image on it?

Quite a bit happens behind the scenes to generate that map. It's actually sending out a big long piece of code to Google to get that generated. If the code gets too long and cut off, it will error out and fail ...

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