Geopointe

FAQs

Can I save an image of the Map?

Unfortunately, no. We would like to offer this, but it's not a simple thing to accomplish inside the app, and would potentially put a major strain on your web browser (you don't want it to crash, and we don't w...

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Can I update fields directly from the Map?

Yes, you can! Any fields that have been added to your data set can either be edited from the pin's bubble on the map, or from the list view below. Just click the pencil to bring up a dialog box to perform the c...

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Places Search Limitations

You have probably noticed when doing a places search that you don't get full search results. Google functionality is not identical between its API and what you may be used to on Google Maps. As an example, w...

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What happened to the KML Layers tab in Geopointe Setup?

With the June '16 release, we eliminated the KML Layers tab and moved the ability to upload KML Layers to the map itself. You can add a new one by click the + on the Saved Layers tab. Choose KML from your new ...

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What happened to driving distance on nearby searches?

Prior to our June 2016 Release, drive distance calculations were automatically performed and displayed for every Nearby search. Now, this calculation will require an additional click rather than happening autom...

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Does Geopointe Work in the Sales or Service Console?

Yes! With the October 2016 Release, Geopointe now works in the Sales/Service Console view of Salesforce. The map page is "console-aware" and now opens links to the Map page while keeping the user within the the...

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FAQ: Can I see Fields in a Route List?

Yes! With our October 2016 Release users can now see Fields in the list of the Route Stops, as represented in the screencap below. How can I add fields to my route stops? To display fields under the stops i...

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Do I have to give you credit card information during my trial?

No, absolutely not. The Geopointe trial is no obligation. We have no billing information on you and do not put you on billing until you either sign-up through checkout or alert us that you would like to be sent...

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Why did the “Set User Permissions” button assign the permission set to all of my users, even if they aren’t using Geopointe?

The Set User Permissions does assign the permission set to everyone in the org. It doesn't give them any Geopointe visability, and doesn't change how they see anything, but just readies their profile for if the...

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What is ZoomInfo?

ZoomInfo is a Business-to-Business (B2B) database, that contains over 200 million Business People's contact information and locations, as well as over 10 million Company profiles. ZoomInfo's business and person...

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