Geopointe

FAQs

Geopointe FAQ

Administrator FAQs General FAQs Geopointe Mobile FAQs Subscription & Licensing FAQs Administrator FAQs Q. Is it possible to automatically assign leads or accounts to users depending on their ...

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How can I sign up for a Geopointe Webinar?

You can find the sign up links for our webinars here: http://www.geopointe.com/webinars/. If you can't make the webinar time, but you're still interested in the content, sign up anyway! You will receive an ema...

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Can I put letters in a map marker?

Yes, you can! With the March '15 release of Geopointe, we have included the ability to customize your markers with text. If you edit your data set and go to the Markers tab, click on the pin. ‚ÄčAmong the icon op...

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How Do I Change Who Has a Geopointe License?

Users are managed by clicking to Salesforce Setup | Installed Packages. Scroll down to Geopointe and click Manage Licenses next to it (if you do not see the Manage Licenses option, you do not have the profile p...

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Will the New Salesforce Maps Options and Geopointe Coexist Nicely?

We are aware of the new features being rolled out by Salesforce and anticipate no problems with Geopointe co-existing with this new offering. In fact, we're pretty sure this can help us. Some of the components ...

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How can I access all the records I have at one location on the map?

By default, hovering over a marker at a location with multiple records will alert you how many are at that location. Alternatively, you could make it immediately visible with a Same Location Marker: No ma...

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Can a data set have records from multiple objects?

No, you cannot have records from two different objects in the same data set. Think of the data sets like views. You can only have views for one object at a time, and the same is true of data sets. The workaro...

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Does Geopointe work in the console?

Yes! Although it does require about five minutes to setup. Check out the Console Setup support page to get started.

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Can Geopointe Map Campaigns?

You could set it up, but the chances are you're not looking to map the campaign, but rather you want to map the members of the campaign. Please see this support page on how to setup and map Campaign Members. ...

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Why is Geopointe using so much storage space?

If Geopointe is using a lot of storage space, you are probably using off-record geocoding. When used, every record you see on the map will also have a corresponding geocode record; that record is where data ret...

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