How to Access Geopointe

​You can access Geopointe in one of two ways.

1. Switch to the Geopointe app. In Salesforce Classic, click the dropdown in the top right of any Salesforce page, select App Launcher, then select Geopointe. The screen will likely default to the Map tab when Salesforce reloads. (In Lightning, click the App Launcher icon on the left side of the navigation menu.)

2. Click the plus sign. Click the + (All Tabs) icon in the navigation menu, then select Map. (In Lightning, there is not an All Tabs icon but you can scroll down to All Items in the App Launcher and you should find Geopointe there.)

To provide users with access to Geopointe on the Salesforce mobile app, an administrator will need to add it as a Salesforce Mobile menu item. Learn more about Geopointe Setup for Salesforce Mobile App

If neither of these options work for you, it may be a profile settings issue. An admin will want to run through this document: Post-Install Steps - Users and Profiles. Reach out to us if you need to do some further investigation.